Remote Support
We do our best to assist our clients in controlling support costs. Sono Solutions technical and clinical service is always ready to assist in resolving an issue. The best part is we do this as a complimentary service to our clients. As and extension of our depot repair center, we have trained and qualified specialist who work with multi vendor ultrasound systems daily and have the experience required to assist you remotely. Our clients can reach us via our remote application, email, phone or instant messaging. Our goal is to be easy to do business with, easy to reach and supportive of your ultrasound system up time.
Megan -RDCS Sonographer -Dallas
You guys saved us today! Thank you so much for helping me add the E prime measurement on our Vivid E9 system. Best service ever!!
James- Biomed II Colorado Springs
Thank you all for helping me figure out how to change the hard drive on our Philips IE33 system today. I know it was a long day for you as well. Much appriciated
Shelly- Sonographer- New Mexico
You guys are the best. Thank you for all your help today with getting our system connected to pacs